Question 1

Why should I use an independent insurance agent?

Accepted Answer

An independent agent represents multiple insurance companies, not just one. This means we can shop around on your behalf to help you explore various coverage options and find the one that best fits your needs and budget.

Question 2

How do I get a quote from Reef Insurance Group?

Accepted Answer

The easiest way is to use our 'Request a Quote' page. Select the type of insurance you need, fill out the brief form, and Matt will reach out to discuss your options and schedule a consultation.

Question 3

In which states are you licensed?

Accepted Answer

We are currently licensed to serve individuals and businesses in North Carolina and Illinois.

Question 4

What happens after I submit a quote request?

Accepted Answer

Once you submit a request, you'll be directed to a calendar where you can schedule a phone consultation with Matt. He'll review your information and prepare to discuss potential coverage options with you during that call.

Question 5

Can I make changes to my policy through this website?

Accepted Answer

No. Coverage cannot be bound, changed, or canceled through this website or by submitting an online form. Please contact Matt directly to discuss any changes to your existing policies.

Question 6

How do I file a claim?

Accepted Answer

While we are here to advocate for you, claims are typically filed directly with your insurance carrier for the fastest processing. We can provide you with the necessary contact information for your specific carrier and help guide you through the initial steps.

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